The following
terms and conditions
apply to all
transactions on
trophies-online.com.
The use of this site
indicates your
acceptance of these
terms and
conditions. The
placement of an
order indicates your
acceptance of these
terms and
conditions. Please
read them carefully
and print a copy for
future reference.
General
These terms and
conditions do not
affect your
statutory rights. We
will treat each
order for goods as
an offer by you to
purchase the goods
subject to these
terms and
conditions.
Description of
Goods
All images, sizes,
descriptions,
specifications and
advertising on our
site are for the
sole purpose of
giving an
approximate
description of the
goods and are not
subject to a
guarantee of
accuracy. Full
detailed
specifications are
available from
Cornwall Trophies.
Accuracy of
Product Information
All product
specifications,
images and other
information
published on our
website have been
provided by Cornwall
Trophies. The
intention of
Cornwall Trophies is
that all information
on the website
should be as
accurate and up to
date as possible.
However, Cornwall
Trophies cannot
guarantee the
reliability or the
accuracy of the
information
contained within its
pages. All the
actions taken by the
user of the website
are the
responsibility of
the individual.
Privacy Policy
Please also visit
our Privacy Policy
section establishing
the information we
collect, how we
protect your
information,
cookies, and do we
disclose any
information to
outside parties at
Privacy Policy
Payment and Price
The total price
payable for the
goods will be
stipulated at the
time when you place
your order whether
or not the order has
been confirmed. We
are entitled to make
adjustments to the
price to take
account of any
increase in our
supplier's prices,
or the imposition of
any taxes or duties,
or if due to an
error or omission
the price published
for the goods is
wrong whether or not
the order has been
confirmed. We will
inform you of the
correct price and
give you the
opportunity to
cancel the order.
All prices on our
website are
inclusive of VAT but
do not include
delivery charges.
Delivery charges
will be displayed
and payable as
indicated at the
time of placing your
order.
Typographical
Errors
In the event a
product is listed at
an incorrect price
due to typographical
error or error in
pricing information
from our suppliers,
taxes or duty
changes, we shall
have the right to
refuse or cancel any
orders listed at the
incorrect price
whether or not the
order has been
confirmed. If your
credit card has
already been charged
and we subsequently
cancel your order,
we will immediately
issue a credit to
your credit card
account to the value
of the incorrect
price (including
delivery charges).
Payment Methods
We accept credit and
debit cards
including Visa,
Mastercard and
Maestro. On the
order you must
provide us with your
exact billing
address and
telephone number.
The same address and
phone number your
credit card bank has
on file for you. Any
incorrect
information will
cause a delay in
processing your
order. Your order
will only be
processed once
authorisation of
your card has been
properly received.
Availability of
Goods
All products and
services are subject
to availability and
may be withdrawn at
any time. If we do
not supply the goods
for any reason we
will not charge you
for these and we
will refund any
money already paid
for them. However,
we will not be
responsible for
compensating you for
any other losses you
may suffer if we do
not supply the
goods.
Delivery Charges
All prices on our
website are
exclusive of
delivery charges
which will be added
to the price of the
products at our
checkout. All orders
above £100 to the UK
mainland are
delivered FREE. A
small charge may
apply outside the UK
mainland and we will
contact you prior to
delivery to arrange
a convenient
despatch date.
Delivery Times
Most orders are
delivered within 5
working days. Dates
are given in good
faith but are not
the subject of any
warranty or
condition. No
liability will
attach to us if
delivery periods or
dates are not met.
Please feel free to
contact us if you
have any queries
regarding this
matter.
Risk
From the time of
despatch of the
goods, any loss or
damage to the goods
shall be at your own
risk.
Time Limitation
for Notification of
Claims
Shortages: It is
your responsibility
to sign for the
correct number of
packages as shown on
the carrier's
delivery consignment
note. Any shortages
must be notified to
us within 7 days
from date of
delivery.
Incorrect or damaged
goods: It is your
responsibility to
notify us of any
incorrect or damaged
goods supplied
within 7 days from
date of delivery.
Non-Deliveries: We
will not accept
liability for goods
lost in transit
unless we are
notified within 10
days from the
expected delivery
date.
Cancellation of
Orders & Returned
Goods
If you are not
totally satisfied
with your purchase
for any reason you
have the right to
cancel your order
within 7 working
days, starting from
the date after the
day of delivery, for
credit or refund. It
is your
responsibility to
return purchases in
pristine condition
in its original box
and packaging. For
full details of how
to return please
call us on 01209
313733. You will be
wholly responsible
for the cost of
return delivery and
safe return of the
goods.
Subject to claim
validly and
correctly notified
in accordance with
the Time Limitation
for Notification of
Claim paragraph of
these terms, goods
received back
incomplete or in a
damaged or used
condition will
either be returned
to you and the cost
of delivery charged
to your account or
we reserve the right
to levy a surcharge
on such returned
goods at a minimum
15% of the invoice
price.
If you do not return
goods within 7 days
after you have
informed us that you
wish to cancel your
order, we reserve
the right to arrange
collection of the
item from you and to
charge you for such
collection.
Other
You will own the
goods once we have
received your
payment in full. We
do not offer any
credit facilities.
We will issue you
with an invoice once
we have dispatched
the goods to you.
Failure by us to
enforce any of these
terms and conditions
will not affect our
right to enforce the
rest of these terms
and conditions.
These terms and
conditions are
subject to change at
any time without
prior notice to you.
Registered Office
& Trading Address
Cornwall Trophies
Ltd
Unicorn House
Wilson Way
Pool, Redruth
Cornwall
TR15 3RT
United Kingdom
Tel: 01209 313733
(9:00am to 5:30pm
Mon – Fri)
Registered in
England No. 08167453
VAT Reg No.
813440951 |
